Unified Customer View: See Everything About Your Customer in One Place
Financial institutions and compliance teams have long struggled with fragmented customer information. Screening results in one system, risk scores in another, transaction history somewhere else. This siloed approach not only slows down decision-making but also increases the risk of missing critical red flags.
With the launch of Sanction Scanner Version 3, we're introducing the Unified Customer View, a single, comprehensive screen that brings together all compliance-related customer data in one place.
The Problem with Siloed Compliance Data
The traditional compliance workflows’ scattered structure causes inefficiency. It often consists of several components including AML Screening, Customer Risk Assessment Transaction Monitoring and Ongoing Monitoring. Data ilves in spserate tools and differentservices are performed in different modules.
Compliance officers waste valuable time switching between screens, cross-referencing data, and manually connecting the dots. What can be even worse is that critical connections between a customer's screening results, risk profile, and transaction behavior can be missed entirely which may cause subsequent failure in compliance.
What is the Unified Customer View?
The Unified Customer View, which comes with SanctionScanner v3, eliminates the need for screen-switching and manual cross-referencing by consolidating all customer compliance data into a single, actionable screen. It brings together eight critical compliance functions into a single, intuitive interface. Instead of navigating between disconnected modules, compliance teams can now access screening history, KYC documentation, financial data, risk scores, transaction behavior, and customer analytics, all from one screen.
Customer Details is the central profile of your customer. Previously, creating a customer record required the Customer Risk Assessment (CRA) module. if you only had Name Screening, you couldn't maintain a persistent customer profile. With V3, this limitation is gone. Now, any screened individual or company can be registered as a customer directly from the screening result, even without CRA. This means every scan can become a traceable, manageable customer profile and it does not require manual data entry or module dependency any more.
With KYC Details you can store identity verification and Know Your Customer (KYC) information. As your onboarding process collects documents, ID verification results, and customer declarations, they're consolidated here.
What’s more is that in the same single page you can reach financial information about the customer can be easily found in Financial Details such as income level, source of funds, account balances, and other monetary data points. This feeds directly into risk scoring calculations, where custom formulas can factor in financial thresholds to determine risk levels.
Are you trying to measeure the risk of the customer?This is where it happens: Additional Risk Factors. You can can define your own fields and formulas including nationality, occupation, country of residence, income level, marital status, and more. The system calculates a risk score based on these parameters immediately upon customer registration.
Accounts presents you a view of all accounts associated with the customer. For organizations managing multiple account types or relationships, this provides a consolidated view without jumping to a separate banking or account management system.
From a single tab, Transactions, you can now see many details, including:
- How many transactions the customer made in a given period
- What type of transactions (patterns and anomalies)
- Alerts triggered by Transaction Monitoring rules
Previously, this data lived in a completely separate module. Now it's one click away.
The analytical layer that brings everything together is Customer Analysis
This tab shows behavioral patterns, risk trends over time, and aggregated insights from scans, transactions, and risk factors. It answers the question: "What's the full picture of this customer's compliance status?"
Lastly, Scans. This is where all screening history lives. When a customer is scanned against sanctions lists, PEP databases, and adverse media sources, the results are stored here. You no longer need to check a separate module to see when someone was last screened or what alerts were triggered.
Why This Matters
For Compliance Officers:
Faster investigations, fewer blind spots, and a complete picture of each customer without switching screens.
For Operations Teams:
Streamlined workflows mean less time on administrative tasks and more time on high-value analysis.
For Management:
Better oversight of customer risk across the entire portfolio, with audit-ready records in one place.
Bonus: The API Advantage
For organizations using Sanction Scanner via API, the Unified Customer View is also reflected in our updated endpoints. Create a customer, run a screening, calculate a risk score, and retrieve transaction alerts. These are possible all through a cohesive API structure that mirrors the unified UI experience.
We’re well-aware that compliance is complex enough without fighting fragmented tools. The Unified Customer View in Sanction Scanner V3 brings everything together so your team can focus on what matters: protecting your business from financial crime.
